Privacy Policy
At HealthTechOnline we respect your privacy and are committed to protecting the personal information you provide while using our website healthtechonline.com
This Privacy Policy explains how we collect, use, store, disclose and protect your information when you visit our Website, create an account, place an order, make a payment, contact us, or otherwise use our services.
By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We may collect the following information when you use our Website:
Personal Information
Depending on how you use our Website, we may collect:
- Full name
- Mobile/telephone number
- Email address
- Billing address
- Shipping/delivery address
- Account login information
- Order and purchase details
- Information provided when contacting customer support
- Other information that you voluntarily provide to us
Payment Information
When you make a payment through our Website, payment-related information may be processed by our third-party payment service providers.
We generally do not store your complete debit card, credit card, UPI PIN, banking password or other sensitive payment credentials on our servers.
Payment transactions may be processed through third-party payment providers such as Cashfree Payments or other payment service providers made available on the Website. Their processing may be subject to their respective privacy policies and terms.
Automatically Collected Information
When you visit our Website, certain technical information may be collected automatically, such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Date and time of access
- Referring website
- Website usage and interaction information
This information may be used for website security, analytics, troubleshooting and improving our services.
2. How We Use Your Information
We may use the information collected from you for purposes including:
- Processing and fulfilling your orders
- Delivering products to you
- Processing payments and refunds
- Creating and managing your account
- Providing customer support
- Responding to enquiries and requests
- Communicating with you regarding your orders
- Sending important service-related notifications
- Improving our products, website and services
- Preventing fraud, misuse and unauthorized activities
- Maintaining website security
- Complying with applicable laws and legal requirements
Where permitted by applicable law, we may also use your contact information to send promotional or marketing communications. You may request to stop receiving promotional communications from us.
3. Cookies
Our Website may use cookies and similar technologies to improve your browsing experience.
Cookies may help us:
- Remember your preferences
- Keep items in your shopping cart
- Maintain login sessions
- Understand how visitors use our Website
- Improve website performance
- Provide relevant website functionality
You may configure your browser to refuse or delete cookies. However, disabling certain cookies may affect some features of the Website.
4. Sharing of Information
We may share necessary information with trusted third parties where required to operate our business and provide services to you.
These may include:
- Payment gateway/payment processing providers
- Courier and logistics partners
- Website hosting and technology service providers
- Website analytics and security service providers
- Customer support/service providers
- Government authorities or law-enforcement agencies where legally required
We do not intend to sell or rent your personal information to third parties for their independent marketing purposes.
Information shared with service providers will generally be limited to what is reasonably necessary for them to perform their services.
5. Payment Processing
Payments made through the Website may be processed by third-party payment service providers.
For payment processing, you may be redirected to or interact with the systems of the relevant payment provider. Your payment information may therefore be subject to the payment provider’s own terms and privacy policy.
We recommend reviewing the privacy policy of the relevant payment provider before completing a transaction.
6. Shipping and Delivery
To deliver your order, we may share necessary information such as your name, mobile number and delivery address with our courier, logistics or delivery partners.
Such information is shared only to the extent reasonably necessary to fulfil and deliver your order.
7. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure or destruction.
However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure.
Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order processing, customer service, accounting, legal, regulatory and dispute-resolution requirements.
When information is no longer required, it may be deleted or securely disposed of, subject to applicable legal and regulatory requirements.
9. Your Choices and Rights
Subject to applicable law, you may have the right to:
- Request access to certain personal information held by us
- Request correction of inaccurate information
- Request deletion of information where legally permitted
- Withdraw consent where processing is based on consent
- Opt out of certain promotional communications
- Raise a privacy-related complaint or concern
To make a privacy-related request, please contact us using the contact information provided below.
10. Children’s Privacy
Our Website is intended for general users and is not specifically directed toward children.
We do not knowingly seek to collect personal information from children in circumstances where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us improperly, please contact us so that we can review the matter.
11. Third-Party Websites
Our Website may contain links to third-party websites, services or platforms.
We are not responsible for the privacy practices, content or security of third-party websites.
When you access a third-party website, your use of that website is governed by its own terms and privacy policy.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, legal requirements or privacy practices.
Any updated version will be published on this page with a revised effective date.
We encourage you to review this page periodically.
13. Governing Law
This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of India, subject to applicable consumer protection and other statutory rights.
14. Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
Website: healthtechonline.com
Phone: 9045041011
Email: [Add your official business email address]
Business/Legal Name: [Add your legal business/entity name]
Registered Address: [Add your registered business address]
15. Grievance / Privacy Complaints
For privacy-related questions, complaints or requests, you may contact us using the contact details provided above.
We will review and address legitimate privacy-related concerns in accordance with applicable law.
Last Updated: 22 September 2026